Privacy policy

Privacy Policy

Website Terms and Conditions

Introduction

This document (the “Terms and Conditions” or the “Agreement”) sets forth the terms and conditions governing your use of the website https://realpalace.ge/ (the “Website”). The Website is owned by Real Palace Development LLC, a company incorporated under the laws of Georgia (Identification Number: 445499620, hereinafter referred to as the “Company,” “we,” “us,” or “our”).

Please read these Terms and Conditions carefully before using the Website. By accessing and/or using the Website, you confirm that you have fully read, understood, and agreed to the terms of this Agreement, including the terms governing the processing of your personal data. You are required to comply fully with all of the terms set forth below, which govern your use of the Website. If you do not agree with these Terms and Conditions, please refrain from using the Website.

Definitions

For the purposes of these Terms and Conditions:

Company: means Real Palace Development LLC, a company incorporated under the laws of Georgia (Identification Number: 445499620).

Website: means the digital platform available at https://realpalace.ge/, which is intended to provide information about the Company’s construction projects, promotions, terms and conditions, and other relevant information.

User: means any individual or legal entity that accesses the Website and uses its services and information.

Personal Data: means any information relating directly or indirectly to an identified or identifiable individual.

Terms and Conditions: means this document, including any appendices and constituent parts thereof (if any), governing the terms of use of the Website.

Agreement: means this document (“Website Terms and Conditions”).

Projects/Complexes: means the multifunctional complexes and construction projects constructed or to be constructed by Real Palace LLC.

User Obligations

By using the Website, you confirm and agree that:

• You are an adult (18 years of age or older) with legal capacity (if you are an individual), or a duly authorized person if you are acting on behalf of a legal entity.
• You will fully comply with the terms and conditions of Website use set forth in this Agreement.
• If you provide us with any information through the Website (for example, by using a contact form), you provide accurate and truthful information.
• You will not impersonate another person or unlawfully use another person’s personal data.
• You will not engage in any activity that may jeopardize the proper functioning of the Website and/or its functionality.
• You will not engage in any unlawful activity or carry out unlawful advertising through our Website or its means.
• You will not use the Website to create unsolicited spam or unlawful advertising intended for distribution by email.
• You will not engage in any activity prohibited by Georgian law or these Terms and Conditions.
• You will not use the Website or its content for commercial purposes without the Company’s prior written consent.
• You will not use any automated or other means that may jeopardize the security or proper functioning of the Company’s Website.

Accuracy and Updating of Information

The information published on the Website concerning construction projects, promotions, terms and conditions, and prices is provided for informational purposes only. The Company endeavors to ensure the accuracy and currency of the information; however, due to the specific nature of the construction industry, information (including, for example, technical specifications, timelines, prices, and promotional terms) may change from time to time without prior notice.

The Company does not provide an absolute guarantee that the information published on the Website will remain continuously accurate and up to date, despite our best efforts to provide reliable information. Nothing herein constitutes confirmation or a guarantee that the information provided on the Website is accurate, truthful, or suitable for any particular use. Accordingly, any use of information available on the Website is entirely at the User’s own risk, and the Company shall not be liable for any damage or loss resulting from the use of information published on the Website.

For accurate and up-to-date information, please contact the Company’s representatives directly. The information available on the Website does not constitute a promise, offer, or basis for creating any contractual obligation on the part of the Company.

If you provide us with any information through the Website (for example, by using contact forms), you are required to provide accurate and truthful information and immediately notify the Company of any changes to such information.

Links to Third-Party Websites

The Company may provide hyperlinks or links to websites owned or operated by third parties that are not controlled by us (for example, links to partner banks, advertising platforms, or social media), for your information and convenience.

Clicking on a third-party link will redirect you to the relevant third-party website. In such cases, your use of that website will be subject to the terms and conditions applicable to that website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Liability

The Company shall be liable to the User for direct damage caused by the Company’s intentional misconduct or gross negligence. The Company shall not be liable for damage that is not caused by the Company’s fault or that results from force majeure circumstances.

The Company shall also not be liable in the following cases:

• If the User discloses their personal data to third parties, where such data may be used to access any functionality of the Website (if applicable, e.g., contact form information).
• For any damage or loss resulting from a malfunction/error beyond the Company’s control, incorrect actions by the User, computer viruses, or system failures.
• If access to the Website is unavailable due to technical difficulties or any other reason beyond the Company’s control (see also the section “Possible Malfunctions”).
• The Company provides the User with access to the Website and information in accordance with these Terms and Conditions. The Company does not provide any other warranties or promises, nor does it assume any other obligations, except those expressly stated in these Terms and Conditions.
• The Company does not guarantee that the Website will be continuously available, without interruption, or operate without delays, software errors, or malfunctions.
• The Company shall not be liable for any damage or loss that may result from delays or interruptions in the provision of the Website or any of its components. Any malfunction of software or technical components used to access the Website is entirely at the User’s own risk.

Prohibited Uses of the Website

When using the Website, the User is prohibited from:

• Engaging in unlawful or fraudulent activities, or posting or distributing any other undesirable information that may violate applicable laws and regulations or harm the Company’s business reputation.
• Causing damage to the Website through any type of malicious software, including viruses, malicious code, or similar means.
• Copying, distributing, transmitting, reproducing, modifying, adapting, publicly displaying, publishing, or otherwise using any information, design, structure, or other components available on the Website without the Company’s prior written consent, except where expressly permitted by law or for personal, non-commercial use.
• Using information published on the Website for the purpose of advertising, promoting, increasing interest in, or comparing the User’s or a third party’s products without the Company’s prior written consent, even though such information is publicly available on the Website.
• Using the Website or its content in any manner that may mislead Users regarding the Company, its projects, services, or any of its partners.

Intellectual Property

The Website and its content, including texts, visualizations, photographs, plans, and sketches, as well as its structure and design, are protected by copyright and constitute intellectual property of the Company. All proprietary, copyright, and related economic and moral rights provided for under Georgian law fully apply to such materials.

It is prohibited to publish, reproduce, distribute, perform, modify, transform, transmit, store, or otherwise use, in whole or in part, any information available on the Website without the Company’s written consent, except where expressly permitted by law or for personal, non-commercial purposes.

Unauthorized or unlawful use of any trademarks, logos, sketches, or other intellectual property available on the Website is prohibited, as is any use that may mislead Users regarding the Company or its projects.

Amendments and Additions

The Company reserves the right to make changes and/or additions to these Terms and Conditions governing the use of the Website at any time, without obtaining additional consent from the User or providing prior notice. The Company also reserves the right to change the design, structure, and information available on the Website at any time.

The Company is not obligated to provide individual notification of each change. Any amendments shall become effective immediately upon publication on this page. The User is responsible for regularly reviewing these Terms and Conditions. By visiting the Website and/or using the information provided therein, you automatically agree to comply with these Terms and Conditions.

Processing of Personal Data

When using the Website, the Company may collect and process your personal data.

Data Collection Principles and Types

• The Company requests your personal information only where necessary and to the minimum extent required to achieve a specific and lawful purpose, in accordance with the procedure established by Georgian law.

Information provided by you: When you use communication tools available on the Website, such as contact forms or direct messaging functions, we may collect personal data such as your first name, last name, email address, telephone number, and any other information that you voluntarily provide as part of your request or comment.

Website usage data (“electronic footprint”): We may automatically collect information about how you use our Website (for example, statistical data). This may include your device’s IP address, browser type, pages visited, date and time of your visit, time spent on pages, and other technical data. Such data may be used by the Company to perform technical operations, generate statistics, or improve the quality of the Website. For these purposes, we may use cookies and similar technologies.

Purposes of Data Processing

Your personal data may be processed for the following purposes:

• To respond to your inquiries and process your requests.
• To communicate with you, including sending information, offers, promotions, or news, where you have provided consent to receive such communications.
• To provide quality services to Users and improve the operation of the Website.
• To improve the functionality of our Website, analyze User experience, and identify trends.
• To ensure the security and proper functioning of the Website.
• To comply with legal obligations.

Data Retention and Protection

We will retain your personal data only for as long as necessary to fulfill the purposes specified in these Terms and Conditions, except where a longer retention period is required or permitted by law.

Access to your personal data is limited to authorized Company personnel who require such access to perform their official duties. We take all necessary organizational and technical measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, you should be aware that no method of transmitting data over the Internet or storing data electronically is completely secure.

The Company shall not be liable for unauthorized access to your data by third parties at the time such data is provided to the Company, including when data is provided remotely through platforms or less secure electronic means if the User chooses such method, as well as for information that the User has voluntarily made public or distributed.

Data Sharing

We may share your personal data with third parties only with your prior consent or where expressly permitted or required by law. This may include:

• Service providers that assist us with Website operations, data analysis, marketing communications (where you have provided consent), or other similar functions. Such entities are required to protect your data and process it only in accordance with our instructions and applicable Georgian law.
• Authorized government authorities or other third parties, where disclosure of data is expressly required by law (for example, pursuant to a court order or a request from law enforcement authorities).
• In the event of a business transfer (such as a merger or acquisition), your data may be transferred to the new owner.

Your Rights Regarding Personal Data

In accordance with Georgian law, you have certain rights concerning your personal data, including the right to:

• Receive information concerning the processing of your personal data.
• Request the correction or clarification of your personal data.
• Request the blocking or deletion of your personal data where such data is incomplete, outdated, inaccurate, unlawfully obtained, or no longer necessary for the stated purpose of processing.
• Take measures provided by law to protect your rights.

To exercise these rights, please contact us using the contact information provided in these Terms and Conditions.

Applicable Law and Disputes

Regardless of the User’s place of residence, these Terms and Conditions governing the use of the Website shall be governed by and construed in accordance with the laws of Georgia. Any matters not covered by these Terms and Conditions shall be regulated by the applicable provisions of Georgian law.

Any dispute with the Company shall initially be resolved through negotiations. If a dispute cannot be resolved through negotiations, any dispute related to the Company shall be submitted for consideration and final resolution to the courts of Georgia having appropriate jurisdiction.

Possible Malfunctions

Access to the Website may be interrupted due to:

• Equipment malfunctions, including, but not limited to, failures of computers, servers, networks, telecommunications lines and communications systems, and other electronic or mechanical equipment;
• Software malfunctions;
• System overload;
• Complete or partial interruption of electricity, Internet, or other utility services;
• Damage caused by natural disasters, adverse weather conditions, accidents, war, rebellion, civil unrest, terrorist acts, civil disturbances, total or partial strikes, or other interruptions to labor processes;
• Government-imposed or statutory restrictions, court decisions, or other forms of human intervention;
• Any other reason, whether similar or dissimilar to those listed above, that is beyond the Company’s control.

Please note that if access to the Website is unavailable, interrupted, or restricted, or if the Website does not operate quickly or properly, you may not be able to use the services (such as contact forms) fully or without interruption. To avoid misunderstandings, you are required to take into account the potential risks. If, despite these circumstances, you continue to use the Website, you shall be solely responsible for any resulting consequences and risks.

Term and Termination of the Agreement

These Terms and Conditions shall enter into force upon commencement of the User’s use of the Website and shall remain effective for as long as the User continues to use the Website.

The Company reserves the right to unilaterally terminate or suspend a person’s use of the Website if it determines that the User is acting improperly, in violation of these Terms and Conditions, or in violation of Georgian law.

Miscellaneous Provisions

By agreeing to these Terms and Conditions, the User confirms that the Terms and Conditions have been drafted in a language understandable to the User and that the User fully understands the content of the provisions established herein.

The invalidity of any individual provision of these Terms and Conditions shall not result in the invalidity of the entire document and/or any of its other provisions.

Any matters not regulated by these Terms and Conditions shall be governed by Georgian law.

Contact Information

If you have any questions regarding these Terms and Conditions, the information provided on the Website, or the processing of personal data, please contact us in writing by email at: info@realpalace.ge.

For detailed information regarding projects, promotions, and offers, please use the contact methods provided on the Website or contact the Company’s sales office.

By using this Website, you confirm that you have read, understood, and agreed to these Terms and Conditions of Use.